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FLASHSALE
1. Orders & Shipping
When will my order ship?
Orders are usually processed and shipped within 1–2 working days. Once your order has been dispatched, you’ll receive a confirmation email with tracking details. Please see our Shipping Policy for more information.
How long does delivery take?
Delivery typically takes 2–4 working days from the date your order is dispatched. You'll receive a confirmation email with tracking details once your parcel is on its way. Please see our Shipping Policy for more information.
Do you ship internationally?
Unfortunately, we don’t currently offer international shipping. We only ship within the UK at this time.
Can I track my order?
Yes, absolutely. Once your order has been dispatched, you’ll receive an email with a tracking number and link so you can monitor its progress.
2. Sizing & Fit
How do I know what size to order?
Each of our product's include a size guide on the product pages, showing measurements taken from the garment laid flat - this means the item is measured across key points while lying on a flat surface. An illustration is also provided to help you visualise exactly where each measurement is taken.
Is your activewear true to size?
Yes, our activewear is true to size. However, please note that some of our sports bras are designed with a micro fit, offering minimal coverage. We recommend checking the size guide under each product for exact flat-lay measurements and fit details.
What if I’m between sizes?
If you’re between sizes, we recommend sizing up for a more comfortable fit. Be sure to check the size guide under each product for detailed measurements to help you decide.
3. Returns & Exchanges
What is your return policy?
Returns must be received by us within 14 days from the date of your order. Unfortunately, we cannot offer a refund or exchange if this period has passed. To qualify for a return, items must be unused, in their original packaging, in the same condition as when received and with original packaging with our anti-return labels attached. Items showing any signs of wear or damage will not be eligible for a refund. Please see our Refund/ Return Policy for more information.
Can I exchange an item for a different size?
If you need a different size, please email us at contact@averyactivewear.com and we’ll be happy to help you with the exchange process.
How do I start a return?
If you’d like to return an item, please email us at contact@averyactivewear.com before sending anything back. In your email, include your order number, full name, the item(s) you wish to return and the reason for the return. Once we receive your request, we’ll provide the return instructions and next steps. Please note that returns sent without prior approval may not be accepted. Unfortunately, we do not currently offer free returns. Please see our Refund/ Return Policy for more information.
How long do returns take to process
Please allow up to 14 days for your return to be processed and the refund to appear in your account, once the item has been received and inspected. Please see our Refund/ Return Policy for more information.
4. Product Care & Materials
How should I wash and care for my activewear?
To keep your activewear looking and performing its best, we recommend hand washing whenever possible. If using a washing machine, choose a gentle cycle at 30°C max and wash colours separately. Avoid using fabric softeners, as they can affect the fabric’s stretch and moisture-wicking properties. Do not tumble dry or iron your items - instead, air dry them to help maintain their shape, fit, and quality.
Do your products shrink or stretch over time?
Our products are created from high-quality, durable materials designed to maintain their shape. With proper care-following our washing and drying instructions—they should not shrink or stretch significantly over time, helping you enjoy a consistent fit.
What materials do you use in your products?
Our products are made from a blend of spandex and nylon, chosen for their comfort, flexibility, and durability-perfect for activewear that moves with you.
5. General
Where is your brand based?
We are a UK-based brand operating exclusively online, so you can shop with us anytime, anywhere!
Can I cancel or change my order after placing it?
Unfortunately, we cannot cancel or change orders once they’ve been placed. However, if you need assistance, please contact us at contact@averyactivewear.com and we’ll do our best to help.
Do you restock sold-out items?
Yes, we often restock popular items. Please sign up for our newsletter or contact us to be notified when your favourite products are back in stock.